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Interactive Dialplanner 1.0 |
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Interactive Dialplanner is a open-source tool for helping you to build up IVR call flow and dialplan for Asterisk PBX more easily. It is free of charge that simply drag-and-drop the building blocks (Call Flow Controls) that you want as you create your call flow. |
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IVR systems are used in a wide range of areas : |
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Office |
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Auto Attendant, Voicemail & Unified Messaging systems. |
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Call Center |
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Intelligent Call Routing & Queuing, Fax-Back, Web and email interactions. |
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Technical Support |
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Help Desk, Ticket Scheduling and Status |
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Banking |
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Telebanking, Bill Payment, Locator |
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Insurance |
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Claim Status, Enrollment |
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Securities |
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Account Information, Trades, Quotes |
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Government |
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Scheduling, Pay-by Phone, Taxpayer Services, Notifications & Reminders |
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Healthcare |
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Appointment Reminders, Benefit Inquiry, Claim Status, Plan Enrollment, Prescription Refill, Test Results Reporting, Surveys |
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Retail |
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Order Status & Processing, Accounts Payable, Store & Inventory Locator. |
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Utilities |
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Account Information, Outage Reporting, Service Scheduling, Meter Reading. |
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Travel & Hospitality |
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Flight Information/Schedules, Ticketing, Frequent Customer Account Information, Promotions.
The release version is ready for download. |
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